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IIOM特色服务——全球之星认证(GSC)

全球之星认证是评估外包服务提供商的运作生存能力的项目。这些企业可以是本土的、近岸的或是离岸的。GSC能够度量一个企业维持其合理生存时间的核心竞争力。
Global Star Certification is a program that assesses the operating viability of companies providing outsource services, whether onshore, near shore or offshore. GSC measures the core capability for an organization to sustain an existence for a reasonable period of time.
具体的考试核心包含以下两大部分及二十一个关键评估领域:
运营方面
1. 组织简介 Organizational Profile
2. 经营资格及其合同的长期性Management Qualifications and Tenure
3. 长短期的发展战略 Short and Long Term Planning Vision
4. 历史绩效-财务状况及变化Historical Performance -Fiscal and Evolutionary
5. 财务稳定性 Financial Stability
6. 资本和资金 Capitalization and Funding
7. 预算和监控 Budgeting and Monitoring
8. 借贷对照比(比如负债/盈利率)Ratio Study (eg. Debt/Earning)
9 潜在市场和前景 Marketing Collateral and Vision
10. 销售框架 Sales Framework
11. 长短期的计划体系 Short and Long Term Planning Vision
12. 人力资源架构 Staffing Dynamics
13. 技术和运营行为层次 Technical and Operational Infrastructure Dynamics
14. 认证和成熟度 Process Qualifications & Maturity
15. 交流渠道 Communication Channels
16. 组织机构层次 Organizational Depth
17. 资源分布分析 Capacity Bandwidth Analysis
18. 历史交付状况及水平 Historical Delivery Performance
19. 客户满意度 Customer Satisfaction
20. 随即抽取的交付项目评估 Product Delivery Snapshot Random Assessment
21. 企业内部融洽度 Operational Cohesion
GSC认证的一个关键因素是充分考虑了其他相关的评估认证,包括CMM , CMMi , V&VMMx , ITMark , ISO , TPI 和TMMi,同时考虑到特定的本地和区域性的认证。这对结合企业的生存能力及交付的专业水平而言是非常重要的。(注:这一点列在二十个回顾领域之一)
A key element of the GSC certification is full consideration for other related assessment qualifications. These include CMM , CMMi , V&VMMx , ITMark , ISO , TPI , and TMMi along with consideration for unique local/regional qualifications. This is important in melding together business viability with the ability of a company to deliver at a professional level. (Note that this is listed as one of the twenty areas of review.)
GSC 提供5个级别的认证(每个级别通过增加一颗星来表示)。最低的是两个基础级的级别(F和F1),另两个级别是准操作和稳定构成(S和S1),和一个最优级(O)用来反映稳定的成熟度和长期可靠的业务状况。
GSC affords certification on five qualifying levels (each reflected by a point on a Star); at the base are two foundation categories (F & F1), two quasi-operational and stable forms (S & S1), and one optimal level (O) reflecting stable maturity and sound long-term business presence.
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